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Frequently asked questions

Here are the answers to some questions we often hear. Please do not hesitate to contact us if you have additional questions.

What is the booking deadline?

Acceptance of a booking is based on the availability of suitable stands and meeting our eligibility criteria. Larger stands are usually sold out months in advance. Others may be available at shorter notice. Hence strict deadlines are not applicable.

We recommend that you place your booking with us as early as possible to avoid disappointment. If the size you require is sold out, we are able to place you on a waiting list in the event that an opening becomes available. This also elevates you in priority order for subsequent years. Please note that we do not offer distressed rate pricing for short notice bookings.

What makes the Pregnancy Babies & Children's Expo so successful?

Key to the success of the expo is our consistent track record of driving robust attendance levels at each and every expo. We leverage proven, effective marketing campaigns to ensure we secure maximum attendance levels across a broad demographic of our target market.

Our pre-promotions campaign has developed over almost two decades & is unprecedented in driving awareness of our expos, with 2 million+ free ticket leaflets intended for targeted distribution in 2011 - be it at hospitals, in Ultrasound scanning centres, GP's, Playgroups, Swimming Centres, Library's, etc .

In addition to this extensive program, we have dedicated TV campaigns in the lead up to each expo, along with on-line & print advertising and on-going public relations.

Independent research has shown that 32%+ of our visitors in 2010 were made aware of the expo through their friends, demonstrating the strong, positive peer-to-peer word of mouth recommendations being achieved - a testimony to the impact, usefulness & overall satisfaction that our visitors are experiencing at the Pregnancy Babies & Children's Expo's.

Vital to the high visitor satisfaction levels are the broad range of exhibitors that participate with us and the experiences and quality of interaction they provide. This allows our visitors to talk directly to experts, leading companies, support groups, health care professionals, government departments and small business operators one-to-one, all under the one roof. Visitor's value being able to source information directly; in the ability to ask exhibitors questions that are relevant to their own situation; being able to find out where to get further information from and in gaining hands on exposure to products.

The free family entertainment & great facilities, including our newly revamped Parents Room (sponsored by Woolworths Select); our Rest Stations (sponsored by Children's Panadol) and our extra wide aisles are also strongly appealing to our visitors.

When is the deposit and balance payment due?

A non-refundable deposit of 33% is required to confirm the booking, with the balance payable 6 weeks prior to the expo commencement date.

Is it possible to share a booth?

No. You may not share, sub-license or sub-let any part of your stand to any other party without the prior written approval of the Pregnancy Babies & Children's Expo Pty Ltd.

Do you have show bags?

No. Whilst we are aware that some expos use sample bags and brochures as a revenue source, we have researched this thoroughly over the past 20 years and have found that it does not produce a result for participants. If you have materials that you would like to distribute during the expo, please do so from your own stand. The Pregnancy Babies & Children's Expo does offer large, re-usable bags for visitors to purchase (at a nominal cost) for carrying any materials or purchases in whilst at the expo if required.

What insurance requirements are there?

Public Liability: In this age of litigation you must have appropriate Public Liability Insurance (excludes approved self insured, e.g. Government Departments, Hospitals, etc). You can arrange for your own insurer to endorse your existing Public Liability Policy if you have one, or arrange one-off cover through our insurance brokers - MFP Insurance Brokers.
Other Insurance: you are responsible for your own display material and stock and therefore you need to arrange insurance where necessary.

Exhibitor's passes / trade invites - how many can we have?

Exhibitors can request Exhibitor Passes and Trade Invites on the Exhibitor Requirement Form prior to each expo.  The quantity of passes and invites is not limited, to ensure that your needs are met.  

What are the move-in and move-out times?

Exhibitor Move-in: Thursday prior to each expo, usually from 9am to 7pm

Exhibitor Move-out: Sunday night (last day of each expo) from 5.30pm to 8.30pm

(These times will be reconfirmed in the Exhibitor Information Pack that will be sent to you prior to the commencement of each expo).

How do I get the most out of exhibiting?

We have produced free Exhibitor Training Information which will help you achieve the best possible result out of each expo.  This includes 'The Top 10 Tips for Trade Show Success', which you can download your free copy in our Exhibitor Tools section.

We also have a wealth of experience gained from our years of developing and managing the Pregnancy Babies & Children's Expo and are only too happy to discuss your individual plans with you.

Storage availability?

Storage is available at the expo at a cost of $35 per part or whole pallet space. We also have storage stillages (cages) available to hire @ $25 each - these are ideal if you have loose items to store (each one is a pallet size, i.e: 1200mm x 1200mm).

As storage space is limited and the stillages have to be ordered and transported into the expo, both of these requirements MUST be pre-booked.

EFTPOS / Internet / Phone Lines?

For EFTPOS facilities, we strongly recommend you go wireless. Most banks have these terminals available now and the technology is reliable.

For internet connection the venues are NOT wireless so you will need to use your own wireless modem.

If a phone line is required, the cost varies from venue to venue but ranges from $120 to $300 for connection. We will send further information regarding this in the Exhibitor Information Pack that will be sent to you prior to the commencement of each Expo.

What is your discount policy?

Our pricing is set forth on our published rate card. This ensures that all exhibitors are treated equitably. With our broad range of stand size options and our 'no hidden cost policy' (meaning that there are no hidden "extras" already built into the price), our rate card represents excellent value for reaching this notoriously difficult market.